Our cleaning services team at HRI have just heard the great news they've attained re-certification with Honours to the ISSA Cleaning Industry Management Standard (CIMS) criteria.
Facilities manager, Claire Bushby-Muffit, said: "To me this is reassurance we are still working at the same high level of standards as we were two years ago when we first got our accreditation. It's fantastic news and I couldn't be more proud of the team".
CIMS is an evidence-based management standard that focuses on the characteristics required to deliver a successful cleaning programme and supports service providers in developing a customer centred delivery model.
It underpins all aspects of the cleaning programme including management, operations, systems and performance management. Achievement of the standard demonstrates the ability and commitment of the Trust to deliver consistent quality services in the hospital environment which meets the needs and expectation of patients and clinical colleagues.