Bite-size learning: taking care about what we say around patients

In our  quick and easy learning this week we are prompting colleagues to think about what they talk about in front of patients and visitors.

For more info check out the attached poster. 

All the themes  in this new  weekly Bite-Size Learning package are based on what our patients are telling us.

And colleagues are telling us say they prefer  to receive information in short and snappy way.

Previous themes in Bite-Size have been around preventing skin damage  when using hoists and keeping up good communications with patients and their families.